Postage can seem extremely complicated at times, but you have more control than you think. There are many factors that come into play when it comes to postage and where your mailpiece falls. There are a few easy things to keep in mind that will help you to better understand and control your postage.
Choose the Right Mail Service Provider (MSP)
There are a lot of misconceptions about what your mail service provider (MSP) should be doing for you. Many people face unclear fees, complicated contracts, and shifting priorities with their mail service provider. Your MSP should always be upfront with any fees your mailings may incur and work with you to resolve problems with your mail that may be costing you extra money, rather than letting you discover it on the invoice. Additionally, if your MSP is potentially hiding fees in a lengthy, confusing contract, it may be time to switch. Your MSP should also have a dedicated representative working with you to resolve any questions or concerns. You should never be left to deal with those alone, or get stuck with an automated message. Find a MSP, like TC Delivers, that prioritizes you and your mailings and works diligently to find ways to save you time and money.
Commingle Your Mail
Commingling is a process by which mailings from more than one company are combined to meet USPS discount minimums for quantity for mailings to targeted neighborhoods. When your mail is mixed with mail with other organizations (commingled before mailing), you achieve greater USPS discounts. At TC Delivers, we take diverse client mailings, postage payment types, rates, and mailpiece weights, then strategically commingle them before depositing at the USPS for distribution. Your commingled mail qualifies for postage discounts because it’s sorted to final levels and discounts may be achieved because your mail will be delivered closer to its final destination.
Pay Attention to Data Hygiene
The USPS estimates that at least 8% of Marketing Mail is undeliverable thanks to an incorrect address – we’re talking about either missing address data or recipients who moved. Data hygiene is a fancy term for ensuring clean, accurate data Clean Data is almost error-free; but dirty data contains duplicate records, outdated or incomplete records, and records that didn’t mesh well when imported together from different systems. One way to ensure proper data hygiene is through the NCOA (National Change of Address) which is a nationwide system that allows mailers access to updated addresses that are filed with the USPS. This gives you real-time address updates, reduction in undeliverable or delayed mail, and huge savings on postage!
Pay Attention To The Minimum Mailing Dimensions
This might be the most obvious factor affecting postage fees. Although the visual design of a mail piece is important, the most fundamental part of any mailing is the technical design of the mailpiece itself. Properly designed mailpieces make it through machinery, qualify for discounts, actually get delivered, and please the Post Office. Here are some guidelines to follow:
All letter-size mailpieces must be:
However, it’s our experience that .007 is too thin to make it through a mail sorter properly – .009 is a more realistic number.
All flat-size mailpieces must be:
Postage can be stressful and expensive but you have more control of it than you think. With the right team of experts behind you, you can navigate through options to reduce postage costs and get the best ROI on your mailing.
Partnering with TC Delivers has been one of the best choices we made. We have worked with them for a number of years and it has always been a great experience. I know I can rely on them to give us the best service possible. The team at TC is top notch and I know the future will only bring better things. Our salesperson makes sure to keep us up to date with any mailing solutions we need.
We have used TC Delivers as our presort service for the past five years. Although our output volumes have significantly increased during this time, their knowledgeable staff has maintained the same high levels of quality, efficiency, and care with our mail. I look forward to our continued business together and highly recommend TC Delivers for anyone looking for a professional, reliable, and friendly presort service.
Great communication & collaboration while working with this vendor.
Very professional, great company to work with.
TC Delivers has been a great partner to work with. They helped create an outstanding team environment that helps us achieve our mailing/processing goals and demands whenever a new challenge arises.
TC Delivers has done a great job growing along with our company, keeping up with the increased business and higher monthly mailing volumes associated with that growth. Our salesperson is always on top of quotes for projects, helps keep us on point for our escrow balances, and her expertise has helped to find cost savings for our company. The Senior Data Processing Technician does an incredible job with all the day to day processing, as it runs seamless. His attention to detail helps to account for the accuracy he displays on all the Special Mailing projects, as well as the new projects that he has to implement that are thrown his way. TC Delivers is a top notch vendor to utilize when looking for savings and accuracy on all your mail solutions.
Our company has been working with TC Delivers for the last 7 years and have always been completely satisfied with their performance. They are customer service oriented and always meeting the time frames we have for sensitive jobs.
When our company first opened an office in Florida in 2012, we used TC to ship all of our mail for us. In 2014 our corporate office decided that we should be unified with all of our offices throughout the country so they moved us to another presort facility. We had many problems with that other facility (mailings not reaching their destination in a timely fashion, etc).
At the beginning of the year we switched back to TC and we could not be happier. We have not had customer complaints about mail not getting somewhere on time. Our salesperson is very helpful and is always willing to answer any questions we may have. We are very glad we are back with TC and will recommend them to anyone!
I’ve been extremely satisfied with TC Delivers customer support, professionalism, and quality of work. I have thrown many different projects at TC Delivers and they always comes through for us. My favorite part of dealing with them is they never reply to a request with “NO we can’t do that”, they always start out with “Let’s see what we need to do to take care of that for you” and that is “CUSTOMER SERVICE”. Our everyday mailings, proof of mail, fulfillment and presort is always taken care of very professionally, their pick-up drivers are on time and courteous.
We have solely used TC Delivers mailing services for 2 years. Our account managers work diligently to not only meet, but exceed our expectations. Any questions and new efforts are quickly answered and assisted in planning. It’s so refreshing to do business with an affordable and professional family-owned and operated company.
Our company goes to TC Delivers for all of our printing needs. They always respond quickly to our requests for quotes and get the product out to us in a very timely manner. We use them for mailers, informational cards and specialized projects as well. Their prompt service and outstanding customer service is what keeps us coming back!
We have been with TC Delivers for many years and we have been very pleased with their service for us. TC has friendly staff and drivers, willing to be of help even when we need extra services like trays & sleeves. Their pricing is very competitive and they are willing to work with us on large projects as well as small. We will be using them in the future and would highly recommend their services.
Working with TC Delivers has truly been a great all around experience. They accommodate our schedule changes, and the drivers always provide quality customer service. We appreciate our relationship with TC Delivers, and look forward to a continued partnership.
TC was easy to do business with and delivered the campaign that we needed several times.
I have had the pleasure of working with TC Delivers for the past 12 years. We have produced a number of projects together- both large and small, and a number of ongoing ones. During this time, the service has been outstanding and it is their attention to detail that really shines. Once I turn it over to TC Delivers, I no longer have to worry about it. And that more than anything says more about working with them- it’s nice to have a partner who walks the walk. I would whole-heartedly recommend TC Delivers for pretty much any direct mail and fulfillment project that you would have. It’s worry free!
TC Delivers has delivered consistent quality service to us for over five years. Their prompt, professional and reliable customer service is what sets them apart, saving us time and money without any headaches.
The staff over at TC Delivers helps our daily mailings fulfill with ease. They are always eager to help, and wonderful to work with.