Terry Freeman

Terry Freeman

President/Owner

Terry purchased TC Specialties in 1983 and has owned the company ever since. The original facility was located in Coudersport, PA and primarily was an offset print company. In 1994, Terry decided to expand and migrated to Jacksonville, Florida. This expansion led to entry into the lettershop and presort arena. Over the years, there have been several operational changes, purchases and the name changed to TC Delivers. Within the next 5 years, TC added 2 new facilities adding market visibility in Orlando and Tampa. Today, with Terry’s guidance and insight, TC Delivers is one of the largest privately held mail processing companies in Florida.

 

Mark Mazurkiewicz

Mark Mazurkiewicz

Corporate Vice President / General Manager

Mark has spent the past 37 years in the mail industry, starting his career in the United States Post Office. He held various supervisory/management positions in the USPS and finished a 10-year career there to venture out into a public sector management position. His final position there was at USPS Headquarters in Washington DC. During the next 27 years Mark held management positions within several presort organizations. Mark is well versed in all functional areas related to running a business; Operations, Sales, Transportation, Human Resources, Finance and Customer Service. He has a complete knowledge of P&L reporting and budget preparing as well as company start-ups. Over the years, Mark has proven his ability leading organizations to “Best in Class” status.

Jamie Freeman

Jamie Freeman

Vice President

Jamie has been with TC Delivers since 1992 and is currently the Vice President.  Jamie’s background includes hands-on mail processing, market analysis, and business development. Jamie is currently tasked with expanding the company’s services while improving the overall customer experience. Jamie is currently active in several organizations including Postal Customer Councils (PCC), National Association of Presort Mailers (NAPM), and USPS Mailers’ Technical Advisory Committee (MTAC).  Jamie is a graduate of the University of Mary Washington in Fredericksburg, VA.

Darren Lawlor

Darren Lawlor

Vice President / General Manager Tampa

Darren joined TC Delivers in 2013 with 19 years of operations and production management experience. Throughout the 19 years Darren held positions from operating MLOCRs through being accountable for all aspects of the business including, quality control, customer service, process improvement, and P&L management. Darren possesses vast knowledge on Payment Card Industry (PCI) as it relates to Requirement 9: Restrict physical access to cardholder data. Throughout his tenure he has been involved in process development and improvement for labor management, presorting cards, business continuity planning and testing, total quality management.  Darren holds a Bachelor’s Degree and MBA in Management.

Eric Freeman

Eric Freeman

Vice President of Finance

Eric joined TC Delivers in 1995 when TC started operations in Jacksonville FL. Eric began his career as a driver and during his 22+ years he has worked in every functional department thus learning every aspect of the business from the ground up. During that time Eric moved from production to billing, accounting, networking, IT, commercial insurance and equipment contract negotiations.  Eric has held various management positions up to and including his current position of VP of Finance and is responsible for all of TC’s finances.  Eric holds a Bachelor’s Degree in Management from Radford University.

Bret Freeman

Bret Freeman

General Manager - Jacksonville

Bret has worked for TC Delivers since 1996. During his career at TC Delivers he has worked in all areas within the business and currently oversees several functional departments within the Jacksonville facility. He is a certified Executive Mail Center Manager and serves as Treasurer of the Northeast FL Postal Customer Council (PCC) and is an active member of the National Association of Presort Mailers (NAPM). Bret served our country for 8 years in the US Navy as an Operations Specialist.

Paulette Andrews-Kennebrew

Paulette Andrews-Kennebrew

Manager, Human Resources/Payroll

Paulette has 25 + years of professional experience including Office Manager, Account Executive, Legal Secretary, Payroll and Human Resources. She is a member of both National and Local Chapters of the Society of Human Resource Management (SHRM).   In 1998, Paulette joined the TC team as the Manager, Human Resources/Payroll.  In her role, she has created and implemented many new policies within the scope of Federal and State laws.   In addition, she helps to ensure that the organization is in compliance to maintain a discrimination-free workplace.  Paulette promotes teamwork and encourages employee activities.

What Our Customers Are Saying

  • Partnering with TC Delivers has been one of the best choices we made. We have worked with them for a number of years and it has always been a great experience. I know I can rely on them to give us the best service possible. The team at TC is top notch and I know the future will only bring better things. Our salesperson makes sure to keep us up to date with any mailing solutions we need.

    Lettershop/Mailing

  • We have used TC Delivers as our presort service for the past five years. Although our output volumes have significantly increased during this time, their knowledgeable staff has maintained the same high levels of quality, efficiency, and care with our mail. I look forward to our continued business together and highly recommend TC Delivers for anyone looking for a professional, reliable, and friendly presort service.

    Insurance Industry

  • Great communication & collaboration while working with this vendor.

    State/City/County Government

  • Very professional, great company to work with.

    State/City/County Government

  • TC Delivers has been a great partner to work with. They helped create an outstanding team environment that helps us achieve our mailing/processing goals and demands whenever a new challenge arises.

    Lettershop/Mailing

  • TC Delivers has done a great job growing along with our company, keeping up with the increased business and higher monthly mailing volumes associated with that growth. Our salesperson is always on top of quotes for projects, helps keep us on point for our escrow balances, and her expertise has helped to find cost savings for our company. The Senior Data Processing Technician does an incredible job with all the day to day processing, as it runs seamless. His attention to detail helps to account for the accuracy he displays on all the Special Mailing projects, as well as the new projects that he has to implement that are thrown his way. TC Delivers is a top notch vendor to utilize when looking for savings and accuracy on all your mail solutions.

    Financial Services Organization

  • Our company has been working with TC Delivers for the last 7 years and have always been completely satisfied with their performance. They are customer service oriented and always meeting the time frames we have for sensitive jobs.

    Furniture Chain

  • When our company first opened an office in Florida in 2012, we used TC to ship all of our mail for us. In 2014 our corporate office decided that we should be unified with all of our offices throughout the country so they moved us to another presort facility. We had many problems with that other facility (mailings not reaching their destination in a timely fashion, etc).
    At the beginning of the year we switched back to TC and we could not be happier. We have not had customer complaints about mail not getting somewhere on time. Our salesperson is very helpful and is always willing to answer any questions we may have. We are very glad we are back with TC and will recommend them to anyone!

    HOA Management

  • I’ve been extremely satisfied with TC Delivers customer support, professionalism, and quality of work. I have thrown many different projects at TC Delivers and they always comes through for us. My favorite part of dealing with them is they never reply to a request with “NO we can’t do that”, they always start out with “Let’s see what we need to do to take care of that for you” and that is “CUSTOMER SERVICE”. Our everyday mailings, proof of mail, fulfillment and presort is always taken care of very professionally, their pick-up drivers are on time and courteous.

    Insurance Industry

  • We have solely used TC Delivers mailing services for 2 years. Our account managers work diligently to not only meet, but exceed our expectations. Any questions and new efforts are quickly answered and assisted in planning. It’s so refreshing to do business with an affordable and professional family-owned and operated company.

    Direct Mail Catalog Provider

  • Our company goes to TC Delivers for all of our printing needs. They always respond quickly to our requests for quotes and get the product out to us in a very timely manner. We use them for mailers, informational cards and specialized projects as well. Their prompt service and outstanding customer service is what keeps us coming back!

    State/City/County Government

  • We have been with TC Delivers for many years and we have been very pleased with their service for us. TC has friendly staff and drivers, willing to be of help even when we need extra services like trays & sleeves. Their pricing is very competitive and they are willing to work with us on large projects as well as small. We will be using them in the future and would highly recommend their services.

    International Non-Profit

  • Working with TC Delivers has truly been a great all around experience. They accommodate our schedule changes, and the drivers always provide quality customer service. We appreciate our relationship with TC Delivers, and look forward to a continued partnership.

    Recycling Industry

  • TC was easy to do business with and delivered the campaign that we needed several times.

    Healthcare Provider

  • I have had the pleasure of working with TC Delivers for the past 12 years. We have produced a number of projects together- both large and small, and a number of ongoing ones. During this time, the service has been outstanding and it is their attention to detail that really shines. Once I turn it over to TC Delivers, I no longer have to worry about it. And that more than anything says more about working with them- it’s nice to have a partner who walks the walk. I would whole-heartedly recommend TC Delivers for pretty much any direct mail and fulfillment project that you would have. It’s worry free!

    National Franchise Owner

  • TC Delivers has delivered consistent quality service to us for over five years. Their prompt, professional and reliable customer service is what sets them apart, saving us time and money without any headaches.

    Logistics Industry

  • The staff over at TC Delivers helps our daily mailings fulfill with ease. They are always eager to help, and wonderful to work with.

    Credit Union